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Overview

IntellaPhone

Activating and Installing IntellaPhone 1) Check the email the registration was sent to. You'll h...

Updated 2 years ago by Andrew Baumes

Overview

IntellaDialer

This section includes options for configuring and utilizing the IntellaDialer addon if it is inst...

Updated 2 years ago by Andrew Baumes

Dialer Control

IntellaDialer

Dialer Control This is the main operations screen for starting and stopping the Dialer as well a...

Updated 2 years ago by Andrew Baumes

Campaign Editor

IntellaDialer

Campaign Settings Field Description Campaign Campaign containing numbers that...

Updated 2 years ago by Andrew Baumes

Campaign Phone Number

IntellaDialer

Overview Campaign Phone Numbers Field Type Description Campaign Name Name of ...

Updated 2 years ago by Andrew Baumes

Campaign Logs

IntellaDialer

Overview Campaign Logs ID Type Description Start Time End Time ...

Updated 2 years ago by Andrew Baumes

Campaign Dialer Data

IntellaDialer

Overview Campaign Dialer Data Options Field Type Description ID Cam...

Updated 2 years ago by Andrew Baumes

Generate Reports

IntellaDialer

Overview Campaign Percentage Field Description ID Campaign N...

Updated 2 years ago by Andrew Baumes

Dialer Activity

IntellaDialer

Top Section Field Type Description When Started Calls Active ...

Updated 2 years ago by Andrew Baumes

Agent Performance

IntellaDialer

Top Section Field Type Description Name When Queue Calls ...

Updated 2 years ago by Andrew Baumes

Dialer Status Log - no screenies yet

IntellaDialer

New Conference

IntellaConference

Overview This screen is dedicated to creating new conference bridges as well as managing the use...

Updated 2 years ago by Andrew Baumes

Company Directory

IntellaConference

Overview This section is about adding contacts that are accessible to everyone who has access to...

Updated 2 years ago by Andrew Baumes

Personal Contacts

IntellaConference

Overview This section covers adding contacts that can be quickly added to new conference rooms. ...

Updated 2 years ago by Andrew Baumes

Overview

Web Portal Extensions

Configurations Additional Configurations Adding an Extension Editing an Extension D...

Updated 2 years ago by Andrew Baumes

Row Editor

Web Portal Web Portal Introduction

This page includes specifics on modifying data within the individual screens in the web portal.  ...

Updated 2 years ago by Andrew Baumes

Overview Components

Web Portal Web Portal Introduction

Overview This section includes the absolute minimums of the web portal. You can start by navigat...

Updated 2 years ago by Andrew Baumes

Grid Components

Web Portal Web Portal Introduction

Overview Grids contain the components within the web portal necessary for modifying existing or ...

Updated 2 years ago by Andrew Baumes

System Users

IntellaConference

Overview The System Users screen is specifically meant for creating web portal accounts for User...

Updated 2 years ago by Andrew Baumes

Overview

Web Portal Web Portal Introduction

This section covers the core basics of the web portal. If this is your first time using the web p...

Updated 2 years ago by Andrew Baumes