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Dialer Status Log - no screenies yet

IntellaDialer

Updated 1 year ago by Robert Alexander

Agent Performance

IntellaDialer

Top Section Field Type Description Name When Queue Calls ...

Updated 1 year ago by Andrew Baumes

Dialer Activity

IntellaDialer

Top Section Field Type Description When Started Calls Active ...

Updated 1 year ago by Andrew Baumes

Generate Reports

IntellaDialer

Overview Campaign Percentage Field Description ID Campaign N...

Updated 1 year ago by Andrew Baumes

Campaign Dialer Data

IntellaDialer

Overview Campaign Dialer Data Options Field Type Description ID Cam...

Updated 1 year ago by Andrew Baumes

Campaign Logs

IntellaDialer

Overview Campaign Logs ID Type Description Start Time End Time ...

Updated 1 year ago by Andrew Baumes

Campaign Phone Number

IntellaDialer

Overview Campaign Phone Numbers Field Type Description Campaign Name Name of ...

Updated 1 year ago by Andrew Baumes

Campaign Editor

IntellaDialer

Campaign Settings Field Description Campaign Campaign containing numbers that...

Updated 1 year ago by Andrew Baumes

Dialer Control

IntellaDialer

Dialer Control This is the main operations screen for starting and stopping the Dialer as well a...

Updated 1 year ago by Andrew Baumes

New Conference

IntellaConference

Overview This screen is dedicated to creating new conference bridges as well as managing the use...

Updated 1 year ago by Andrew Baumes

Company Directory

IntellaConference

Overview This section is about adding contacts that are accessible to everyone who has access to...

Updated 1 year ago by Andrew Baumes

Personal Contacts

IntellaConference

Overview This section covers adding contacts that can be quickly added to new conference rooms. ...

Updated 1 year ago by Andrew Baumes

Overview

Web Portal Extensions

Configurations Additional Configurations Adding an Extension Editing an Extension D...

Updated 1 year ago by Andrew Baumes

Row Editor

Web Portal Web Portal Introduction

This page includes specifics on modifying data within the individual screens in the web portal.  ...

Updated 1 year ago by Andrew Baumes

Overview Components

Web Portal Web Portal Introduction

Overview This section includes the absolute minimums of the web portal. You can start by navigat...

Updated 1 year ago by Andrew Baumes

Grid Components

Web Portal Web Portal Introduction

Overview Grids contain the components within the web portal necessary for modifying existing or ...

Updated 1 year ago by Andrew Baumes

System Users

IntellaConference

Overview The System Users screen is specifically meant for creating web portal accounts for User...

Updated 1 year ago by Andrew Baumes

Overview

Web Portal Web Portal Introduction

This section covers the core basics of the web portal. If this is your first time using the web p...

Updated 1 year ago by Andrew Baumes

Collecting Call Examples

Web Portal Support and Troubleshooting

Overview - Help Us, Help You When encountering a call behavior issue, routing issue, dialing iss...

Updated 1 year ago by Andrew Baumes

Asking the right question

Web Portal Support and Troubleshooting

First, let's ask the 'wrong question' Next, let's ask the 'right question' Moral of the sto...

Updated 1 year ago by Andrew Baumes