Recently Updated Pages
Voicemail Per Hour (needs all info)
Field Description Hour Mailbox Num Voicemai...
Queue Bailout Summary (needs all info)
Field Description VM Total Queue
Queue Bailout (needs all info)
Field Description Time From Num From Name ...
Executive Report (needs all info)
Field Description Avg Talk Dialer Date From ...
System Summary (needs all info)
Field Description Date All Calls All ...
Agent Pause Summary
Field Description Agent Name Name of the agent logged D...
Agent Pauses (needs all info)
Field Description Start Stop Duration ...
Agent Login Week (needs all info)
Field Description Agent Name Monday Tuesday Wedn...
Agent Logins
Field Description Login Login time for the agent ...
Agent Activity
Field Description Date Date and time of the agent ...
Queue Busy Hour
Field Description Date The date within the date ra...
Call Volume Per Queue (partial)
Field Description Date The date within the date ra...
Calls Per Day Of Week
Field Description Day The day of the week, Monday,...
Avg Calls Per Hour Per Day
Field Description Date The date within the...
Per-Queue Wait Cutoffs
Field Description Queue Name of the queue ...
Per-Queue Per-Agent
Field Description Queue Qu...
Per-Agent Per-Queue
Field Description Agent Name ...
Agent Calls Full
Field Description In - Total Calls # o...
Agent Calls
Field Description Agent Name ...