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What's New
2025 - September 26 - Update Phone Buttons Automatic Ordering Confirmation Now there is a c...
Fix Calls Incorrectly Labeled Spam
What to do To address the challenge of spoofing and robocalls, some carriers are proactively b...
Phone Configuration
Overview The Devices screen is for adding physical phones to the system, removing them from the ...
Getting Started
The web portal is the core of the Intellasoft Platform. It is the central place for configuring e...
IntellaPhone Setup Instructions
First: Choose Extension or Create New 1) Locate Extensions, and then find the Extension to set a...
Troubleshooting
Polycom Admin Password Regular default Polycom password 456 Our version of the admin...
Users
The Users screen is for managing people who will have access to the IntellaSoft Web Portal to mak...
On Call Functions (331/350)
Active Call Functions End Call: Terminates active call. Trnsfr: Option for transferring to an...
Incoming Call Functions (331/350)
Answering Pick up the Handset (to receive the call through the handset) Press the Speakerphon...
Dialing Options (331/335)
Direct Dial To place a call enter the number you wish to dial, alternatively search the direct...
On Call Functions
Active Call Functions Hold: Places active caller on hold until the Resume button is pressed. ...
Incoming Call Functions
Answering To Answer a Call: Pick up the Handset (to receive the call through the handset) Pr...
Dialing Options
Direct Dial To place a call enter the number you wish to dial. Alternatively, you can dial by ...
MicroSIP
MicroSIP is a portable SIP softphone based on the PJSIP stack available for Microsoft Windows. It...
Emacs
Before you Start! An important key sequence is C-g (Control-g). You'll see why you need this in...
Overview
In this book, you will find relevant information on utilizing third-party software and hardware t...
Zoiper Configuration
1) To set, or re-set a Zoiper Soft Phone Configuration. Click the 'Gear' Icon 2) Click 'Accoun...
Linphone Mobile - Users Guide
Overview This guide will assume you already have Linphone 4.0 installed and can launch it succes...
OpenVPN Installation - Windows 7 and Windows 10
Step 1 1) Navigate to: http://www.intellasoft.net/files/openvpn 2) Select the installer for you...
Apple Mac -- Remote Desktop 10
Step 1 1) Launch the App Store 2) Locate: Remote Desktop 10 3) Use the 'Get' button to downloa...