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Web Portal

2025 - Feb 7 - Update 1 Phone Buttons - Loading speed efficiency update:  up to 840% increase ...

Updated 1 month ago by Mark Murawski

E911 Setup Guide

Web Portal Tutorials

This guide will show you start to finish how to set up per-location E911. There is a $1.50 per m...

Updated 1 month ago by Mark Murawski

MicroSIP

3rd Party Hardware/Software

MicroSIP is a portable SIP softphone based on the PJSIP stack available for Microsoft Windows. It...

Fix Calls Incorrectly Labeled Spam

Flagging: SPAM/Scam

What to do To address the challenge of spoofing and robocalls, some carriers are proactively b...

Updated 6 months ago by Mark Murawski

Phone Configuration

Web Portal

Overview The Devices screen is for adding physical phones to the system, removing them from the ...

Updated 6 months ago by Mark Murawski

Getting Started

Web Portal

The web portal is the core of the Intellasoft Platform. It is the central place for configuring e...

Updated 6 months ago by Mark Murawski

IntellaPhone Setup Instructions

Web Portal Extensions

First: Choose Extension or Create New 1) Locate Extensions, and then find the Extension to set a...

Updated 10 months ago by Mark Murawski

Troubleshooting

3rd Party Hardware/Software

Polycom Admin Password Regular default Polycom password 456 Our version of the admin...

Updated 1 year ago by Andrew Baumes

Users

Web Portal

The Users screen is for managing people who will have access to the IntellaSoft Web Portal to mak...

Updated 1 year ago by Andrew Baumes

On Call Functions (331/350)

3rd Party Hardware/Software Polycom 331/335/VVX Video Tutorials

Active Call Functions End Call: Terminates active call. Trnsfr: Option for transferring to an...

Updated 1 year ago by Andrew Baumes

Incoming Call Functions (331/350)

3rd Party Hardware/Software Polycom 331/335/VVX Video Tutorials

Answering Pick up the Handset (to receive the call through the handset) Press the Speakerphon...

Updated 1 year ago by Andrew Baumes

Dialing Options (331/335)

3rd Party Hardware/Software Polycom 331/335/VVX Video Tutorials

Direct Dial To place a call enter the number you wish to dial, alternatively search the direct...

Updated 1 year ago by Andrew Baumes

On Call Functions

3rd Party Hardware/Software Polycom VVX Video Tutorials

Active Call Functions Hold: Places active caller on hold until the Resume button is pressed. ...

Updated 1 year ago by Andrew Baumes

Incoming Call Functions

3rd Party Hardware/Software Polycom VVX Video Tutorials

Answering To Answer a Call: Pick up the Handset (to receive the call through the handset) Pr...

Updated 1 year ago by Andrew Baumes

Dialing Options

3rd Party Hardware/Software Polycom VVX Video Tutorials

Direct Dial To place a call enter the number you wish to dial. Alternatively, you can dial by ...

Updated 1 year ago by Andrew Baumes

Emacs

3rd Party Hardware/Software

Before you Start! An important key sequence is C-g (Control-g).  You'll see why you need this in...

Updated 1 year ago by Andrew Baumes

Overview

3rd Party Hardware/Software

In this book, you will find relevant information on utilizing third-party software and hardware t...

Updated 1 year ago by Andrew Baumes

Linphone - Users Guide

3rd Party Hardware/Software

Overview Note: This guide assumes you already have Linphone 4.0 installed and can launch it succ...

Updated 1 year ago by Andrew Baumes

Polycom VVX Cheat Sheet

3rd Party Hardware/Software

Overview This page includes some of the most commonly used functions of the Polycom VVX SIP phon...

Updated 1 year ago by Andrew Baumes

Polycom 331/350 Cheatsheet

3rd Party Hardware/Software

Overview Within this space includes some of the most commonly used functions of the Polycom 331/...

Updated 1 year ago by Andrew Baumes