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Class of Service

Web Portal Web Portal Introduction

Throughout the web portal, you will see certain screens have a class of service value that must b...

Updated 1 year ago by Andrew Baumes

Extensions (Archive)

Web Portal Extensions

The Extensions screen allows you to associate Extensions with phones.  A phone must have an Exten...

Updated 1 year ago by Robert Alexander

Creating a Call Forward using a DayNight Schedule

Web Portal Cook Book - Recipes

Updated 1 year ago by Robert Alexander

Trunk Groups

CLI

Defines a list of Trunks to consider when making a call. The system will attempt to call out to t...

Updated 1 year ago by Andrew Baumes

Class of Service

CLI

Class of services define a route to take when an Extension is placing a call. A class of service ...

Updated 1 year ago by Andrew Baumes

Route

CLI

Routes define what Trunk Group to use when a certain Pattern is dialed. Adding a Route 1) Enter...

Updated 1 year ago by Andrew Baumes

Extensions

CLI

Extensions are part of phonegroups and serve as end points for calls, or where calls can be place...

Updated 1 year ago by Andrew Baumes

Phonegroup

CLI

Phonegroups serve as a collection of phones. Phonegroups also serve as a default caller ID when c...

Updated 1 year ago by Andrew Baumes

Trunk Handler

CLI

Defines a context that will handle incoming call routing. Adding a Trunk Handler 1) Enter the C...

Updated 1 year ago by Andrew Baumes

Trunk

CLI

A Trunk is a link to another system, such as a phone carrier, pbx, etc, to send and receive calls...

Updated 1 year ago by Andrew Baumes

Overview

CLI

The CLI is a powerful tool for viewing and editing your current system configuration. To use the...

Updated 1 year ago by Andrew Baumes

Conference Logs

IntellaConference

Overview This screen is dedicated to showing data gathered about previous Conferences. You are a...

Updated 1 year ago by Robert Alexander

Conferences

IntellaConference

Overview This screen is dedicated to viewing all of the conferences that have been created, as w...

Updated 1 year ago by Robert Alexander

Edit Conference

IntellaConference

Overview This screen is dedicating to editing conference bridges as well as managing the users t...

Updated 1 year ago by Robert Alexander

Overview

IntellaConference

This section of the IntellaSoft documentation is specific to the IntellaConference conference bri...

Updated 1 year ago by Robert Alexander

Track Recording - Manual Dialing

Track Recordings (Manual Dialing)

These instructions are to be sent to a customer who wishes to record (or re-record) announcements...

Updated 1 year ago by Mark Murawski

Sonar API Meeting (01/26/2024)

Sonar

https://docs.sonar.expert/billing   queries vs mutations query:  - standard query  - queries...

Updated 1 year ago by Mark Murawski

Archive

Overview

This page was created to store old archived pages.

Updated 1 year ago by Robert Alexander

Training Options

Overview

Updated 1 year ago by Robert Alexander

Active Conferences

IntellaConference

Updated 1 year ago by Robert Alexander