Recently Updated Pages

Overview A Hunt Group is a way to ring a group of phones, either in sequence or in parallel. ...

Overview Hunt Groups contain Hunt Group Members, which are a collection of phones to be dialed u...

Overview The DayNight Schedule screen is where you set the schedule for the DayNight Groups. You...

Overview DayNight Groups are often associated with collections of phones to set a pre-defined sc...

On the Departments screen, you can associate Users with Departments.  On other screens, you can q...

Standard Extension Feature Included Note Local + Domestic Calling Yes Total m...

See Collecting Call Examples

How to Install IntellaQueue PC Toolbar 1) Download the application.  2) Open your downloads fol...

Please navigate to the appropriate category on the left-sidebar.

We are rebuilding this page.  Stay tuned for updates!

Welcome to the IntellaQueue documentation space. This space is dedicated to organizations that ar...

Overview This screen is for creating and configuring basic settings for new Queues. There are a ...

Overview This screen is for setting maximum wait times that callers may wait in a Queue before g...

Overview This screen is dedicated to assigning specific schedules to Agents, whether it be on a ...

Overview The Agent Assignments screen is dedicated to assigning Agents to specific Queues. There...

Overview The Agent Editor screen is for adding and managing login credentials for Agents.  An Ag...

The Tenants module is where Users first start when adding a fresh phone system for an organizatio...

Thank you for choosing Intellasoft as your communications solution vendor and welcome to the Inte...

Activating and Installing IntellaPhone 1) Check the email the registration was sent to. You'll h...

This section includes options for configuring and utilizing the IntellaDialer addon if it is inst...