Agent Activity
| Field |
Description |
| Date |
Date and time of the agent activity, either a login or a logout |
| Agent First Name |
First name of the agent involved with the login or logout |
| Agent Last Name |
Last name of the agent involved with the login or logout |
| Queue Name |
Name of the queue the agent was logged in or logged out of |
| Login / Logout |
Either login or logout noting the type of activity |
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