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Web Portal

2026 - June - Update 2 'Blank' is now available for Yealink Phone Button Provisioning This ...

Updated 1 month ago by Mark Murawski

Hunt Group Members

Web Portal

Overview A Hunt Group is a way to ring a group of phones, either in sequence or in parallel. ...

Updated 1 month ago by Mark Murawski

E911 Setup Guide

Web Portal Tutorials

This guide will show you start to finish how to set up per-location E911. There is a $1.50 per m...

Updated 5 months ago by Mark Murawski

MicroSIP

3rd Party Hardware/Software

MicroSIP is a portable SIP softphone based on the PJSIP stack available for Microsoft Windows. It...

Fix Calls Incorrectly Labeled Spam

Flagging: SPAM/Scam

What to do To address the challenge of spoofing and robocalls, some carriers are proactively b...

Updated 10 months ago by Mark Murawski

Phone Configuration

Web Portal

Overview The Devices screen is for adding physical phones to the system, removing them from the ...

Updated 10 months ago by Mark Murawski

Getting Started

Web Portal

The web portal is the core of the Intellasoft Platform. It is the central place for configuring e...

Updated 10 months ago by Mark Murawski

IntellaPhone Setup Instructions

Web Portal Extensions

First: Choose Extension or Create New 1) Locate Extensions, and then find the Extension to set a...

Updated 1 year ago by Mark Murawski

Troubleshooting

3rd Party Hardware/Software

Polycom Admin Password Regular default Polycom password 456 Our version of the admin...

Updated 1 year ago by Andrew Baumes

Users

Web Portal

The Users screen is for managing people who will have access to the IntellaSoft Web Portal to mak...

Updated 1 year ago by Andrew Baumes

On Call Functions (331/350)

3rd Party Hardware/Software Polycom 331/335/VVX Video Tutorials

Active Call Functions End Call: Terminates active call. Trnsfr: Option for transferring to an...

Updated 1 year ago by Andrew Baumes

Incoming Call Functions (331/350)

3rd Party Hardware/Software Polycom 331/335/VVX Video Tutorials

Answering Pick up the Handset (to receive the call through the handset) Press the Speakerphon...

Updated 1 year ago by Andrew Baumes

Dialing Options (331/335)

3rd Party Hardware/Software Polycom 331/335/VVX Video Tutorials

Direct Dial To place a call enter the number you wish to dial, alternatively search the direct...

Updated 1 year ago by Andrew Baumes

On Call Functions

3rd Party Hardware/Software Polycom VVX Video Tutorials

Active Call Functions Hold: Places active caller on hold until the Resume button is pressed. ...

Updated 1 year ago by Andrew Baumes

Incoming Call Functions

3rd Party Hardware/Software Polycom VVX Video Tutorials

Answering To Answer a Call: Pick up the Handset (to receive the call through the handset) Pr...

Updated 1 year ago by Andrew Baumes

Dialing Options

3rd Party Hardware/Software Polycom VVX Video Tutorials

Direct Dial To place a call enter the number you wish to dial. Alternatively, you can dial by ...

Updated 1 year ago by Andrew Baumes

Emacs

3rd Party Hardware/Software

Before you Start! An important key sequence is C-g (Control-g).  You'll see why you need this in...

Updated 1 year ago by Andrew Baumes

Overview

3rd Party Hardware/Software

In this book, you will find relevant information on utilizing third-party software and hardware t...

Updated 1 year ago by Andrew Baumes

Linphone - Users Guide

3rd Party Hardware/Software

Overview Note: This guide assumes you already have Linphone 4.0 installed and can launch it succ...

Updated 1 year ago by Andrew Baumes

Polycom VVX Cheat Sheet

3rd Party Hardware/Software

Overview This page includes some of the most commonly used functions of the Polycom VVX SIP phon...

Updated 1 year ago by Andrew Baumes