| **Field** | **Description** |
| Date | Date and time of the agent activity, either a login or a logout |
| Agent First Name | First name of the agent involved with the login or logout |
| Agent Last Name | Last name of the agent involved with the login or logout |
| Queue Name | Name of the queue the agent was logged in or logged out of |
| Login / Logout | Either login or logout noting the type of activity |