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Phone SysDial Directory

Overview

The Phone SysDial Directory is a mapping of "Short Codes" to full phone numbers. Shortcodes are useful for quickly dialing commonly used external phone numbers.

A shortcode is a shorter number that can be dialed to reach a full number. Think of them as abbreviations for phone numbers.

Adding a Phone SysDial "Short Code"

1) Navigate to the Phone SysDial Directory via the Navigation Panel.

2) Click the New Sysdial Number button.

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 2) Enter the Name of the short code. This should be relevant to whom the number is associated with.

3) Next enter the Number that the shortcode should dial. This can be an internal Extension, or it can be an outside phone number.

4) Lastly enter a number for the shortcode in the box Sysdial Code. This is the number the user will dial when attempting to call the full Number associated with the shortcode. 

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5) When you are satisfied with your selection, click Save New SysDial Code. If you saved you will see a message stating Changes saved. The final results will look similar to the one below.

If you enter a 10-digit external phone number, it will automatically format the phone number to include the area code in parentheses followed by the local number.

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Removing a "Short Code"

1) Navigate to the Phone SysDial Directory via the Navigation Panel. 

2) Find the SysDial Number (short code) you wish to delete

3) Click the red X under the Delete column.

4) A confirmation pop-up will appear confirming your selection. If you wish to delete click OK. You will see a message stating Changes Saved. If this is not the entry to wish to delete click Cancel.

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