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Robert Alexander
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Installation
How to Install IntellaQueue PC Toolbar 1) Download the application. 2) Open your downloads fol...
Overview
Activating and Installing IntellaPhone 1) Check the email the registration was sent to. You'll h...
ScreenPop User Onboarding
Setting the Extension If the user is taking over an existing Extension, locate that Extension, d...
Trunk Groups
Defines a list of Trunks to consider when making a call. The system will attempt to call out to t...
Class of Service
Class of services define a route to take when an Extension is placing a call. A class of service ...
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