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This section covers the core basics of the web portal. If this is your first time using the web portal, start by getting familiar with logging in, basic navigation and account management in the Top Level Interface Components section. Afterward, familiarize you...

Overview This section includes the absolute minimums of the web portal. You can start by navigating to your organization's URL which will be given to you by your system administrator or Intellasoft representative. Afterwards you will see a login screen. Start...

Overview Grids contain the components within the web portal necessary for modifying existing or new data, as well as more specific functionality of the individual screens within the web portal. It is important that the exact setup will vary screen by screen, ...

These instructions are to be sent to a customer who wishes to record (or re-record) announcements/tracks that are set up to record with &setupTrack() in the AEL   Instructions to send to Customer: Below   Tips:-You may want to use a headset to minimize bac...

First: Choose Extension or Create New 1) Locate Extensions, and then find the Extension to set as a SoftPhone or2) Use the 'New Extension' buttonLocate Create New Next: Set CallerID Name and Phone Make/Model 1) Set CallerID name2) Enable Voicemail (o...