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Adding Your First Phone

Objective: Add a phone to the system and give it an extension.

Step 1 - Add an Extension

1) Navigate to the Extensions screen

2) Create a new extension

  • "Extension" can be any unused extension.
  • "Device Type" should usually be SIP.
  • "CallerID Name" should be something that identifies the phone.
  • All other fields are optional.  For more information, see Extensions.

If you get the error "No valid Data Center license found", please go to Atlassian Marketplace to purchase or evaluate the Refined Toolkit for Confluence Data Center. Please read this document to get more information about the newly released Data Center version.

Step 2 - Add a New Device

1) Navigate to the Devices screen

2) Create a new Device

  • "MAC" should be the MAC address of the new phone.
  • "Main Extension" should be the extension created in Step 1.
  • "Phone Type" is the manufacturer of the phone; either POLYCOM or YEALINK.
  • All other fields are optional.  For more information, see Devices.

Step 3 - Configure the Device

1) Navigate to the Device Registrations screen

2) Create a new device registration and configure it for the phone