OpenVPN Installation - Windows 7 and Windows 10

 

Step 1)

- Navigate to: http://www.intellasoft.net/files/openvpn

- Select the installer for your system (Win7 or Win10)

Step 2)

- Run the installer

- Accept the system changes

Step 3)

Accept the default installation options.

- Uncheck 'Show ReadMe' and click Finish

Step 4)

- Right click the desktop 'OpenVpn' and go to Properties

- Navigate to 'Compatibility'

- If the option is visible for ''Change settings for all users', click this button

- Enable 'Run this program as an administrator'

- Save the changes

Step 5)

- Navigate to the Intellasoft Communications Platform -- Web Portal

- Navigate to 'Extensions'

- !!! WARNING.  Every connection needs a UNIQUE VPN Configuration.  Do not deploy the same VPN Configuration to multiple machines, they will conflict and knock each other offline.

- Click the 'Create VPN Config' button on the lower right hand corner, under 'Additional Extension Settings'

Step 5 Continued)

- Refresh the interface using the Refresh icon located near 'New Extension'

Step 5 Continued)

- Click 'Download VPN Config'

- The file matching the selected extension will be downloaded.  In this example, it will be 6200.zip

Step 6)

- Deploy the <YourServerName>.ovpn file to the Client machine

  to this directory:

    C:\Programs Files\OpenVPN\config

- You will need Administrator privliges to deploy this file in this location

Step 7)

- Launch OpenVPN

- Right click the TaskBar and go to 'Taskbar Settings'

- Under 'Notification area' choose: 'Select which icons appear on the taskbar'

- Set OpenVPN GUI for Windows to 'On'

- Close the settings

Step 8)

- Right click on the OpenVPN GUI Icon in the System Tray.  This is the LCD/Monitor Icon with a lock next to it.

- Click 'Connect'

Step 9)

- Once the VPN is successfully connected.  The client IP address should pop up next to the OpenVPN Icon

Step 10)

- Installation is now completed.  The client computer can now access vpn-enabled resources.

- Assuming there is an associated SoftPhone application to go along with the OpenVPN connection

  Instruct the user:

    1) Start PC

    2) Start OpenVPN - Wait for connection

    3) Start Soft Phone Application

Troubleshooting

- VPN Connection Failure: Right Click the OpenVPN Icon, click 'View Log'

- Send the log to Technical Support