Executive Report (needs all info)
Field |
Description |
Avg Talk Dialer | |
Date From | |
Date To | |
Incoming Calls | |
Manual Calls | |
Dialer Calls | |
Dialer Calls Answered | |
Dialer Agent Answered | |
Total Calls Handled | |
Voicemails | |
Missed Calls | |
Tot Talk Time | |
Avg Talk Time |