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Campaign Editor

Overview

Campaign Settings


Field
Description
CampaignCampaign containing numbers that have been uploaded
Start TimeStart time campaign was initiated
CallerIDOutbound CallerID for campaign
StrategyStrategy the dialer will use when attempting outbound dials.
Campaign Type
ControlsFunctions that control the status of the campaign (explained below)



Additional Campaign Settings


Field
Description
DescBrief descriptive on corresponding campaign
CallerIDOutbound CallerID
Wrap Up TimeTime between calls
Auto Start
Attempts Per NumberAmount of times the dialer will attempt a number while the campaign is active
Attempts IntervalAmount of time between dialer attempts
Max Simul DialersMaximum number of the outbound dial attempts
Dial TimeoutTime that a dialer will attempt a call before going to wrap up

Dialer Agent Ratio

Number of dialers active per number of agents logged in.