OpenVPN Installation - Windows 7 and Windows 10

Step 1

Step 1)

- Navigate to: http://www.intellasoft.net/files/openvpn

-2) Select the installer for your system (Win7 or Win10)

Step 2

Step 2)

-1) Run the installer

-2) Accept the system changes

Step 3

1)

Step 3)

Accept the default installation options.

-2) Uncheck 'Show ReadMe' and click Finish

Step 4

1)

Step 4)

- Right Right-click the desktop 'OpenVpn' and go to Properties

-2) Navigate to 'Compatibility'

-3) If the option is visible for ''Change settings for all users', click this button

-4) Enable 'Run this program as an administrator'

-5) Save the changes

Step 5

Step 5)

-1) Navigate to the Intellasoft Communications Platform -- Web Portal

-2) Navigate to 'Extensions'

- !!! WARNING.  Every connection needs a UNIQUE VPN Configuration.  Do not deploy the same VPN Configuration to multiple machines, they will conflict and knock each other offline.

-3) Click the 'Create VPN Config' button on the lower right right-hand corner, under 'Additional Extension Settings'

Step 5 Continued)

-6) Refresh the interface using the Refresh icon located near 'New Extension'

Step 5 Continued)

-7) Click 'Download VPN Config'

-8) The file matching the selected extension will be downloaded.  In this example, it will be 6200.zip

Step 6

Step 6)

- Deploy the <YourServerName>.ovpn file to the Client machine

by placing toit thisin directory:

the

    C:\Programs Files\OpenVPN\config directory on the Client machine.

- You will need Administrator privligesprivileges to deployplace thisthe file in this location

Step 7

Step 7)

-1) Launch OpenVPN

-2) Right Right-click the TaskBar and go to 'Taskbar Settings'

-3) Under 'Notification area' choose: 'Select which icons appear on the taskbar'

-4) Set OpenVPN GUI for Windows to 'On'

-5) Close the settings

Step 8

1)

Step 8)

- Right Right-click on the OpenVPN GUI Icon in the System Tray.  This is the LCD/Monitor Icon with a lock next to it.

-2) Click 'Connect'

Step 9

Step 9)

-1) Once the VPN is successfully connected.  The client IP address should pop up next to the OpenVPN Icon

Step 10)

-2) Installation is now completed.  The client computer can now access vpn-enabled resources.

-3) Assuming there is an associated SoftPhone application to go along with the OpenVPN connectionconnection.

Instruct the user to:

  Instruct the user:

1) Start PC

  2) Start OpenVPN - Wait for connection

  3) Start Soft Phone Application

Troubleshooting

Troubleshooting

-

VPN Connection Failure:Failure

1) Right Click the OpenVPN Icon, click 'View Log'

-2) Send the log to Technical Support