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DayNight Groups

Overview

DayNight Groups are associated with collections of phones to set a pre-defined schedule for them. Ultimately there are two modes, Day Mode and Night Mode.

Adding a New DayNight Group

Start by navigating to the DayNight Groups screen via Navigation Panel. Once you are within the DayNight Group screen click on the New DayNight Group button.

Fill out the form but remember that the DayNight Group name cannot includes spaces. If you wish to include a space in the name to so do with an underscore in between each name. You will also need to select a DayNight Mode option. The options for each DayNight Mode are explained below.

DayNight Mode
Function
AUTOMATIC The setting follows the schedule as defined in the DayNight Schedule screen.
FORCE_DAY This setting forces the DayNight Group to always be in Day Mode until it is modified otherwise.
FORCE_NIGHT This setting forces the DayNight Group to always be in Night Mode until it is modified otherwise.

Remember you won't be able to make any changes to the schedule through the DayNight Groups screen, To make changes to the schedule visit the DayNight Schedule.

After you are satisfied with your selection, click the Save New DayNight button, afterwards, you should see a message at the top of the screen in green stating Changes Saved. 

Removing a DayNight Group

Start by navigating to the DayNight Group screen by clicking on it within the Navigation Panel. Find the DayNight Group you wish to delete and click on the red X in the Delete column,

A confirmation pop up will appear confirming your selection. If you wish to delete click OK, you will see a message stating Changes Saved, if this is not the entry to wish to delete click Cancelto return to the screen.

When you are removing a DayNight Group it is important to remember you are deleting the DayNight Schedule along with it. It is important to ensure that this does not effect your organizations call flow in a way that was intentional. If you are questions or doubts regarding this contact your system administrator before proceeding with deleting the DayNight Group.