Tenants Module

The Tenants module is where Users first start when adding a fresh phone system for an organization. A Tenant is a phone system which essentially means a collection of phones. For a single organization, in most cases you will fall under a single Tenant, however, a re-seller of the IntellaSoft platform may be required to maintain multiple organizations' phone systems, thus the need for having the ability to manage various Tenants within a singular web portal account. 

How to Navigate to the Tenants Module

Adding a New Tenant

1) Start by navigating to the Tenants Module via the Navigation Panel.

2) Click the button labeled New Tenant, two forms will appear labeled Tenant Name and Long Name.

3) Enter the Tenant Name.

Remember that the Tenant Name cannot contain spaces, if you wish to include a space in-between words, do so with an underscore. Enter a relevant Long Name, the long name serves as a descriptive name and can contain spaces.

4) After you are satisfied with your selection, select Save New Tenant, or Cancel if you do not want to save. After you have saved, you will see a message stating Changes Saved.

Removing a Tenant

Due to the critical nature of the Tenant editor, for security reasons, we do not currently allow Users to delete any Tenants from the Tenant editor. Doing so can potentially have disastrous effects on a live system. Please contact to your System Administrator to discuss removing a Tenant. 

Tenants Module Video

Click here for an instructional video on navigating and using the Tenants module.