Overview

Intro to Installing IntellaQueue PC Toolbar

First, download the application at this website.

Second, open your downloads folder

Run intellaQueue-setup.exe

Following this, on the IntellaQueue pop up, hit the install button

Once on this next page, check of the acceptance box

After that, let the installation run

When this is done, you will have this desktop icon

Once run you will be prompted with the Database Settings Window

When this opens up click Connect

Here, you replace cxxxxx with your client ID, including the c

Replace the yyy with the desired extension

And then, replace the zzzz with the set Agent Number in the agent editor

Enter the user’s Extension (Client ID-Extension Number), Agent Number, and Agent Pin and

This will bring the agent toolbar up, where the user needs to hit the login button