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Installation

Intro

How to InstallingInstall IntellaQueue PC Toolbar

1) Download the application

First,2) download the application at this website.

https://ssl.intellasoft.net/software/intellaToolbar/intellaQueue-setup.exe

Second, openOpen your downloads folder

3)

Run intellaQueue-setup.exe

4)

Following this, onOn the IntellaQueue pop pop-up, hit the install button

5)

OnceOn on thisthe next page,page check of the acceptanceaccept box

checkbox

After that,and let the installation run

6)

When this is done, you will have this desktop iconicon. Run it

7)

Once you run it, you will be prompted with the Database Settings Window

When8) this opens up clickClick Connect

9)

Replace

Here, you replace cxxxxx with your client ID, including the c

10) Replace the yyy with the desired extension

And11) then,Replace replace the zzzz with the set Agent Number set in the agent editor

Then12) pressPress the login.login

Web Toolbar Login

1) Go to https://toolbar.intellasoft.net/

2) Enter the user’s Extension (Client ID-Extension Number), Agent Number, and Agent Pin and

3) This will bring the agent toolbar up, where the user needs to hit the login button