Campaign Dialer Data
Overview
Campaign Dialer Data
Options
| Field |
Type |
Description |
| ID | ||
| Campaign | ||
| When | ||
| Num Calls | ||
| Answered Calls | ||
| Num Abandons | ||
| Num Busy | ||
| Num Incompletes | ||
| Num Progressives | ||
| Num Predictives | ||
| Min Abandon | ||
| Max Abandon | ||
| Avg Abandon | ||
|
Avg Callee Ring |
||
| Min Callee Wait | ||
| Max Callee Wait | ||
| Avg Callee Wait |
Additional Information
| Field |
Type |
Description |
| Dialed Number | ||
| Callee Start | ||
| Callee Pickup | ||
| Agent Pickup | ||
| Agent Name | ||
| Case Number | ||
| Disposition | ||
| Result | ||
| Hangup Cause | ||
| Last Hangup Cause | ||
| Last Status | ||
| Num Attempts | ||
| Play | ||
| Save |
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