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Linphone - Installation Guide

 


Installing the latest version


http://www.linphone.org

Then to 'Download'


- Download the Linphone package for your specific system (Windows / Mac)

Linphone Main Page Download Page

     

- Start the installer, and accept any changes.




Click 'Next' Click 'I Agree' Click 'Next' Click 'Next'



- Cisco Openh264 is not required and can be left unchecked. Click 'Finish'




Linphone Icon Setup


You may wish to create a desktop icon.  You can search for Linphone using the start menu and then right click to get to the 'Open file location'

- Right-click drag to the desktop to create a shortcut




Linphone Configuration


Linphone is installed *without* any configured extension.  

Click on 'Use A Sip Account' on the bottom of the application. The following screen will show.


  

Fill all form fields.


Username: Extension number for this new phone

SIP Domain: The server address of the system


Password: Secret token for this extension

* Note regarding password.  This is a secure, machine-generated password, it is highly recommended to copy and paste this password, rather than typing this manually to avoid errors.

* Note, incorrect passwords will result in the PC being blocked from the voice communications server for up to 15 minutes


Transport: Unless otherwise instructed, set to 'UDP'


When done filling out this form, click 'Use'

If you see the following screen, the entered username/extension or password is incorrect.


If you have been blocked by the system, this block will automatically expire after 15 minutes, or a systems administrator can remove it.

The following screen will show if the login credentials are correct.



Switch to the newly activated Soft Phone Account.


- Click the top left corner red triangle

- Select the newly configured extension


Choose the new Soft Phone Account


- Set the 'Active Account' to the second item in the list

Setup has been completed when the icon in the top left corner turns green




 


Final steps.  Application Configuration

- Click the 'Triple Bar' for Preferences at the top-right of the application

* Step required for SBC Systems

** If you do not have an SBC, skip this step.


While in the Preferences/Settings Screen

- Click the 'Calls and Chat' screen

- Under 'Encryption', Click 'SRTP'



                                        





Lastly...

While in the Preferences/Settings Screen


- Click the 'Audio' tab to set up the devices for speaking and playback.

- Typically, Playback/Capture will be a USB Headset

- Typically, Ringer device will be the built-in speakers

  (To be able to hear the phone ringing without the headset on)


Note: If the USB Headset is not showing, close and re-launch Linphone


Warning: Do not make any other changes that are not described here.

Other changes may cause your software to malfunction.


Click 'OK' when finished with the configuration.

Note:

If you wish to completely stop the Soft Phone Application, Note:


- When hitting the 'X' (Close) button for Linphone, it may be still running

- Check the system-tray for Linphone, right click and select 'Exit'









Troubleshooting tips

If you are installing Linphone on a Mac, you must give permissions to Linphone to use the microphone after installation. Failure to do so will cause the microphone to not work at all in Linphone, but work in all other applications.

To do so, first close Linphone entirely. Click on Settings, then Security. From the list of peripherals on the left side, select the microphone. If the lock icon on the bottom of the window is locked, click it to access the settings that are disabled. Linphone should be checked. Close the windows and retest.