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Getting Started
The web portal is the core of the Intellasoft Platform. It is the central place for configuring everything from users to schedules to extensions. Table of Contents This documentation is split up into 3 main parts: Tutorials, How-To Guides, and Reference. Sta...
Creating Your First User
Objective: Create a new user with access to a number and voicemail Part 1 - Creating the User 1) Navigate to the users page using the navigation sidebar. 2) Click the New User button near the top of the page. 3) Fill out the name and choose a password 4) ...
Conceptual Overview
The web portal is divided into screens (selected from the navigation panel on the left). Each screen often contains a table of entries. For example, the Users screen contains a table of users. The columns along the top correspond to each configuration option a...
Adding Your First Phone
Objective: Add a phone to the system and give it an extension. Step 1 - Add an Extension 1) Navigate to the Extensions screen 2) Create a new extension "Extension" can be any unused extension. "Device Type" should usually be SIP. "CallerID Name" should...
Devices
The Devices screen consists of two panels: "Device Settings" and "Additional Device Settings". Device Settings Name Description (What it does) Properties (How you interact with it) MAC The MAC address of a physical phone. Every dev...