What's New

2026 - June - Update

• Quick Search is now available on all screens

2026 - Mar - Update

• IVR: DayNight
  

  • It is no longer required to have 'Query DayNightSchedule' in order to get the DayNight status.

  • You can now just directly use 'If' and 'DayNight' together, without first doing 'Query'

  • This change is backwards-compatible.  You can continue to save/edit older style DayNight sequences
    
    

    

2026 - Feb - Update

• Phone Buttons - Loading speed efficiency update:  up to 840% increase in speed!

2026 - Jan - Update 2

• New Feature: Edit E911 Address
  • Now you can update associated E911 location addresses with your DID Phone Numbers
    

    

    
    
  • Ensure that you dial 933 to test Emergency Services after updating addresses.
    • Note: (Dialing 911 without an emergency may lead to State Imposed Fines)
      See this guide on how E911 functions and how to fully do setup and testing: Here

2026 - January - Update 1

• New Feature: Call Center -> Agent Assignments -> AutoLogin Schedule.
  • When using Call Center, this allows for automatically logging in an agent based on a DayNight Schedule 
    

    

2025 - November - Update 1

• IVR Editor -- Expanded ComboBox for long prompt names
• General -- Errors now pop over all over panels
  
• General -- Errors with XML output now properly show
• Dialer Campaigns properly shows per-call-type settings based on what type being used (Call vs SMS)
• Dialer Campaigns -- Fixed margins and PropertySheet 'creep' w
• hen clicking
• SMS Message Screen now is refreshed after deleting a message

2025 - October - Update 2

• Multiple Yealink SideCars now supported
  
  • Sidecars 2 and 3 can now be set up using the portal

2025 - October - Update 1

• Navigation has been grouped
  
  • Now, various configuration screens are grouped by category in order to more easily locate what's needed.

2025 - September - Update 6

• Phone Buttons Automatic Ordering Confirmation
  
  • Now there is a confirmation popup when switching to automatic (alphabetical) ordering for Phone Buttons

2025 - September - Update 5

• Navigation Redesign
  
  • Navigation is now logically grouped by general category
    
    

    

    
    

2025 - September - Update 4

• HuntGroups Redesign
  • The HuntGroups grid has been simplified so it fits well on smaller screens
  • HuntGroups now have an option for 'Missed Call Behavior'
    • Options:
      • Normal - This is the new default when creating new HuntGroups.
        • This setting will only leave a missed call if the call has not been answered by the huntgroup
      • Always - Always leave a missed call on all phones in the HuntGroup, even if the call is answered
      • Never - Never leave a missed call on any phone in the HuntGroup, even if the call is missed
    • Note: The previous default was 'Never'.  All existing huntgroups that have been created before this update have been set to 'Never' to keep existing behavior.

2025 - September 8 - Update 3

• Device Registrations 'There is now an All view for showing device registrations across all phones
  
  

  

  
  

2025- September 8 - Update 2

• Extensions 'Additional Extension Settings' has changed to be easier to manage on smaller screens

2025 - September - Update 1

• IVR/Blockly: New Feature: If Time
• IVR/Blockly: New Feature: Set Test Time
• Example Usages
  • - You can now do checks like:  July 4... and the system does NOT care about a SPECIFIC calendar date.  it will check for  July 4 for any year
  • - 8:00-9:00 -- This will check if it's ANY DAY between 8 and 9 am.  Make sure to use 24h times.
  • - 8:00-14:00 -- This will check if it's between 8am and 2pm for any day
  • You can mix and match: 
    • Example:  8:00-14:00  DayOfWeek: 1 -- This will check for 8a-2pm Mondays
    • You can use numeric days of week or named days of week, like 'mon/tue/wed'.
    • You can use ranges like:  tue-wed
    • You can use day ranges, like 10-20 (10th of the month to the 20th of the month)

Below are some examples