PhoneMap Groups

Overview 

 A  PhoneMap Group  is a one to one mapping from one destination to another. There can be multiple  PhoneMap Group Members , but only one should be active at all times.  

 

 

 

 

 

 

 

 

 

 Adding a New PhoneMap Group 

 Deleting a PhoneMap Group 

 

 

 

 

 

 

 

 

 

 

 Adding a New PhoneMap Group 

 Start by navigating to the  Phone Map Groups  screen via the  Navigation Panel . Click the  New PhoneMap Group  button, a row editor will appear with several options. 

 

 

 Enter a  PhoneMap Group Name,  and  PhoneMap Group ID , these are up to preference but should be based on your organization's need. The  ID  must be a  [Token] . Lastly select an appropriate  Class of Service  for the  PhoneMap Group .  When you are finished click  Save New PhoneMap Group  to save the  PhoneMap Group , otherwise click Cancel. After you have saved you will see a message stating  Changes Saved. 

 

 

 Deleting a PhoneMap Group 

 Start by navigating to the  Phone Map Groups  screen via the  Navigation Panel . Find the  Phone Map Group  you wish to delete, then click on the red X in the  Controls  column. A confirmation pop up will appear confirming your selection. If you wish to delete click  OK , you will see a message stating  Changes Saved , if this is not the entry to wish to delete click  Cancel ,  to return to the screen. 

 It is important to remember that when you delete a PhoneMap Group that any of the mappings that fall under the PhoneMap Groups will also be removed. Always double check the mappings to ensure that no phones that are critical to active phone system will be removed. If in doubt, contact your system administrator. For more information on PhoneMap Group Mappings and Members click here .