# Phone Map Members

# Overview

The **Phone Map Members** screen is similar to the **Hunt Group Members** screen in which all it is is a screen dedicated to adding the actual **Phone Map Members** to.

<div class="wiki-content" id="bkmrk-overview-group-selec"><div class="contentLayout2"><div class="columnLayout single" data-layout="single"><div class="cell normal" data-type="normal"><div class="innerCell"><div class="panel conf-macro output-block" data-hasbody="true" data-macro-name="panel" style="border-width: 1px;"><div class="panelContent"><div class="toc-macro client-side-toc-macro conf-macro output-block" data-csslistindent="15px" data-hasbody="false" data-headerelements="H1,H2" data-macro-name="toc" data-numberedoutline="true">- <span class="toc-item-body" data-outline="2">[Group Selection](#bkmrk-group-selection)</span>
- <span class="toc-item-body" data-outline="3">[Adding New Phone Maps](#bkmrk-adding-new-phone-map)</span>
- <span class="toc-item-body" data-outline="4">[Removing a Phone Map Group Member](#bkmrk-removing-a-phone-map)</span>

</div></div></div></div></div></div></div></div># Group Selection

When you are modifying **Phone Map Members** <span style="font-size: 14.0px;">you do so by selecting an appropriate </span>**Phone Map Group**<span style="font-size: 14.0px;">. Before editing a</span> **Phone Map Group** <span style="font-size: 14.0px;">and it's </span>**Phone Map Members <span style="font-size: 14.0px;">ensure you have a proper group selected by selecting one from the drop down menu labeled </span>**Select Phone Map Group**<span style="font-size: 14.0px;">, which is at the top left hand corner of the </span>**Phone Map Members** <span style="font-size: 14.0px;">screen. The </span>**Phone Map Group** <span style="font-size: 14.0px;">in the drop-down is referenced by it's </span>**Phone Map Group Name**<span style="font-size: 14.0px;"> as well as </span>**ID**<span style="font-size: 14.0px;">, which was setup in the </span>**Phone Map Group** <span style="font-size: 14.0px;">screen.</span>

<span class="confluence-embedded-file-wrapper">![](https://public.intellasoft.net/download/attachments/8029676/image2017-7-14_14-17-10.png?version=1&modificationDate=1500056230405&api=v2)</span>

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-07/scaled-1680-/8uLimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-07/8uLimage.png)

# Adding New Phone Maps

Start by navigating to the **Phone Map Members** screen via the **Navigation Panel.** Select a **Phone Map Group** from the drop down menu following the instructions according **[Group Selection](#bkmrk-group-selection).** Next click the **New Phone Map** button, choose a name and an appropriate number **(external, internal, local,** depending on th**e Phone Map Group's Class of Service).**

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-07/scaled-1680-/EBeimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-07/EBeimage.png)

**<span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://public.intellasoft.net/download/attachments/8029676/image2017-7-14_14-29-52.png?version=1&modificationDate=1500056992806&api=v2)</span>**

When you are satisfied click **Save New Phone Map** otherwise click cancel. You will see a message stating **Changes Saved** if the number has saved successfully.

<span class="confluence-embedded-file-wrapper">![](https://public.intellasoft.net/download/attachments/8029676/image2017-7-14_14-30-28.png?version=1&modificationDate=1500057028592&api=v2)</span>

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-07/scaled-1680-/Fx6image.png)](https://public.intellasoft.net/uploads/images/gallery/2024-07/Fx6image.png)

Repeat the previous steps until you are satisfied. You are able to have an unlimited amount of phone maps added to a **Phone Map Group** however the phone maps are designed for a 1 to 1 configuration, meaning only one number can be active at a time. If you wish to use multiple numbers in a phone map group, you should use a **[Hunt Group](https://public.intellasoft.net/books/web-portal-dL9/page/hunt-groups)** instead.

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-07/scaled-1680-/jq6image.png)](https://public.intellasoft.net/uploads/images/gallery/2024-07/jq6image.png)

<span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://public.intellasoft.net/download/attachments/8029676/image2017-7-14_14-32-25.png?version=1&modificationDate=1500057145370&api=v2)</span>

To enable/disable a number, click on the row you wish to modify. Afterwards, check the box to enable or disable the phone map group member. When you're finished click **Save**, you should see a message stating **Changes Saved** after.

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-07/scaled-1680-/sFzimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-07/sFzimage.png)

<span class="confluence-embedded-file-wrapper">![](https://public.intellasoft.net/download/attachments/8029676/image2017-7-14_14-33-16.png?version=1&modificationDate=1500057195993&api=v2)</span>

Repeat the previous steps as necessary to ensure that only one phone map member is **enabled**, while the others are disabled. This is indicate by a Yes (for enable) or No (not enabled) in the **Enabled** column.

<span class="confluence-embedded-file-wrapper">![](https://public.intellasoft.net/download/attachments/8029676/image2017-7-14_14-33-59.png?version=1&modificationDate=1500057239172&api=v2)</span>

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-07/scaled-1680-/Gnfimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-07/Gnfimage.png)

# Removing a Phone Map Group Member

Start by navigating to the **Phone Map Members** screen via the **Navigation Panel.** Select a **Phone Map Group** from the drop down menu following the instructions according **[Group Selection](#bkmrk-group-selection).** Find the **Member** you wish to delete, then simply click on the red X in the **delete** column.

A confirmation pop up will appear confirming your selection. If you wish to delete click **OK**, you will see a message stating **Changes Saved**, if this is not the entry to wish to delete click **Cancel**, to return to the screen. Afterwards, ensure that an appropriate **Member** in the PhoneMap Group is enabled, this will be up to your organizations needs. If you do not enable a member after deleting a member that has been previously enabled (such as the example here), then this **Phone Map Group** will not have an active member available to receive calls. If however, you simply deleted a member that is disabled while another remains enabled, no further action is necessary.

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-07/scaled-1680-/hjTimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-07/hjTimage.png)

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