Overview

Welcome to the web portal documentation. 

 

 

 

 

 

 

 

 

 

 The best place to start is the Web Portal Introduction . 

 This covers how to get started, including: 

 

 Logging In 

 Navigation 

 Grid-Based Editor 

 

 

 

 

 

 

 

 

 

 

 

 

 Important topics for administrators are:  

 

 

 

 

 

 

 

 

 

 Users 

 Extensions 

 Voicemail 

 Call Logs 

 

 

 

 

 

 

 

 

 

 

 For more advanced system customization see:  

 

 

 

 

 

 

 

 

 

 DayNight Groups / DayNight Schedule 

 

 (Example use: Set the day time hours and night time hours for your main phone number) 

 

 

 

 

 Hunt Groups / Hunt Group Members 

 

 (Example use: Ring a group of phones) 

 

 

 

 

 Phone SysDial Directory 

 

 (Example use: Organization-Wide short code dialing) 

 

 

 

 

 PhoneMap Groups / Phone Map Members 

 

 (Example use: Rotating on-call routing in your organization) 

 

 

 

 

 

 

 

 

 

 

 

 

 For details on troubleshooting and support, see: 

 

 

 

 

 

 

 

 

 

   Collecting Call Examples 

 

 (When something goes wrong, technical support will need some basic information about the issue)