DayNight Groups

Overview 

 DayNight Groups are often associated with collections of phones to set a pre-defined schedule for them. They can also be used to schedule many other things, such as Hunt Groups. Ultimately there are two modes, Day Mode  and  Night Mode.  

 

 

 

 

 

 

 

 Adding a New DayNight Group 

 Removing a DayNight Group 

 

 

 

 

 

 

 

 Adding a New DayNight Group 

 1) Start by navigating to the  DayNight   Groups  screen via the Navigation Panel. 

 2) Once you are within the  DayNight Group  screen click on the  New DayNight Group   button. 

 

 3) Fill out the DayNight Group name and the DayNight Mode option. The options for each DayNight Mode are explained below. 

 DayNight Group names cannot include spaces. If you wish to include a space in the name to so do with an underscore in between each name. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 DayNight Mode 

 Function 

 

 

 

 

 AUTOMATIC 

 The setting follows the schedule as defined in the DayNight Schedule screen. 

 

 

 FORCE_DAY 

 This setting forces the DayNight Group to always be in Day Mode until it is modified otherwise. 

 

 

 FORCE_NIGHT 

 This setting forces the DayNight Group to always be in Night Mode until it is modified otherwise. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 You won't be able to make any changes to the schedule through the DayNight Groups screen, To make changes to the schedule visit the DayNight Schedule Screen . 

 4) After you are satisfied with your selection, click the  Save New DayNight  button, afterwards, you should see a message at the top of the screen in green stating  Changes Saved.  

 

 Removing a DayNight Group 

 1) Start by navigating to the  DayNight  Group  screen by clicking on it within the  Navigation Panel. 

 2) Find the  DayNight Group  you wish to delete and click on the red X in the  Delete  column, 

 3) A confirmation pop-up will appear to confirm your selection. If you wish to delete, click  OK. You will see a message stating Changes Saved. If this is not the entry to wish to delete, click Cancel. 

 When you remove a DayNight Group, you are also deleting the  DayNight Schedule along with it. Ensure that this does not affect your organization's call flow in a way that was unintentional. If you have doubts regarding this action contact your system administrator before proceeding with deleting the  DayNight Group.