# Documentation Overview

Thank you for choosing Intellasoft as your communications solution vendor and welcome to the Intellasoft Products Documentation.

This documentation, an all-in-one reference, describes all available core features, add-ons, and best practices of the Intellasoft Communications Platform.

<p class="callout info">If you are in immediate need of support, please visit the **[Help Desk](http://helpdesk.intellasoft.net)** portal and submit a service ticket to our team.</p>

## Core Documentation  


The following documentation pages are for the core products we offer. If you are new to the Intellasoft Communications Platform, the best starting point is the **[Core Web Portal](https://public.intellasoft.net/books/web-portal-dL9/page/getting-started).**

<p class="callout info">Throughout these pages, there will be descriptions of add-on functionality that may not exist on your installed system.  
  
If your organization can benefit from any of these add-ons, or if you have a suggestion or idea for a feature, feel free to reach out to our team through your local distributor or our **[Help Desk](http://helpdesk.intellasoft.net/)**.</p>

<div class="sectionColumnWrapper conf-macro output-block" data-hasbody="true" data-macro-name="section" id="bkmrk-core-web-portal-%28cov"><div class="sectionMacro"><div class="sectionMacroRow"><div class="panel conf-macro output-block" data-hasbody="true" data-macro-name="panel" style="border-width: 1px;"><div class="panelContent">- **[Core Web Portal](https://public.intellasoft.net/books/web-portal-dL9/page/getting-started "Web Portal") - All core features included in a standard Intellasoft installation. It covers the Standard System. Users, Extensions, Schedules, and more.**
- **[IntellaQueue](https://public.intellasoft.net/books/intellaqueue-nQF)** - Call Center Addon. A call center add-on providing agent and queue management with powerful report generation.
- **[IntellaDialer](https://public.intellasoft.net/books/intelladialer)** - Outbound Automated Dialer Addon. Preview / progressive / predictive strategies, campaign management, and dialer reporting options for supervisors.
- **[IntellaConference](https://public.intellasoft.net/books/intellaconference-fES)** - Multi-Party Conference Bridge Addon. Our add-on for secure, multi-party audio conferencing.
- **[IntellaSoft Reseller](https://public.intellasoft.net/books/intellasoft-reseller)** - Additional web portal features just for re-sellers.

</div></div></div></div></div>## Additional Documentation

This is additional documentation for phone systems and other hardware/software.

<div class="sectionColumnWrapper conf-macro output-block" data-hasbody="true" data-macro-name="section" id="bkmrk-hardware%2Fsoftware-ph"><div class="sectionMacro"><div class="sectionMacroRow"><div class="panel conf-macro output-block" data-hasbody="true" data-macro-name="panel" style="border-width: 1px;"><div class="panelContent">- **[Hardware/Software](https://public.intellasoft.net/books/3rd-party-hardwaresoftware) - Additional information detailing use and configuration of Polycom phones, soft phones, routers, etc.** 
    - **Phones**  
        
        - **Desk Phones** 
            - <span style="color: rgb(0,0,0);">Polycom [331/335](https://public.intellasoft.net/books/3rd-party-hardwaresoftware/page/polycom-331350-cheatsheet) [ ](https://public.intellasoft.net/books/3rd-party-hardwaresoftware/chapter/polycom-vvx-video-tutorials)</span>
            - <span style="color: rgb(0,0,0);">Polycom [VVX](https://public.intellasoft.net/books/3rd-party-hardwaresoftware/page/polycom-vvx-cheat-sheet)</span>
        - <span style="color: rgb(0,0,0);">**Soft Phones** </span>
            - <span style="color: rgb(0,0,0);">**[Linphone](https://public.intellasoft.net/books/3rd-party-hardwaresoftware/page/linphone-users-guide)**</span>
            - [<span style="color: rgb(0,0,0);">**Zoiper**</span>](https://public.intellasoft.net/books/3rd-party-hardwaresoftware/page/zoiper-configuration)
    - <span style="color: rgb(0,0,0);">**Hardware**</span>
        - <span style="color: rgb(0,0,0);">**\[Routers\]**</span><span style="color: rgb(0,0,0);">  
            </span>

</div></div></div></div></div>Additional hands-on **[Training Options](https://public.intellasoft.net/books/overview/page/training-options)** are available such as **\[on-site\]**, **\[screen share\]**, and **\[phone support\]**.

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