Tenants Module

The  Tenants  module is where  Users first start when adding a fresh phone system for an organization. A Tenant is a phone system which essentially means a collection of phones. For a single organization, in most cases you will fall under a single Tenant , however, a re-seller of the IntellaSoft platform may be required to maintain multiple organizations' phone systems, thus the need for having the ability to manage various Tenants  within a singular web portal account.  

 How to Navigate to the Tenants Module 

 

 Adding a New Tenant 

 1) Start by navigating to the Tenants Module via the  Navigation Panel . 

 2) Click the button labeled  New Tenant , two forms will appear labeled  Tenant Name  and  Long Name. 

 

 3) Enter the  Tenant Name. 

 Remember that the Tenant Name  cannot contain spaces, if you wish to include a space in-between words, do so with an underscore. Enter a relevant  Long Name , the long name serves as a descriptive name and can contain spaces. 

 

 4) After you are satisfied with your selection, select Save New Tenant , or  Cancel  if you do not want to save. After you have saved, you will see a message stating Changes Saved. 

 Removing a Tenant 

 Due to the critical nature of the  Tenant editor, for security reasons, we do not currently allow  Users  to delete any  Tenants  from the  Tenant  editor. Doing so can potentially have disastrous effects on a live system. Please contact your  System Administrator  to discuss removing a  Tenant .  

 Tenants Module Video 

 Click here for an instructional video on navigating and using the  Tenants  module.