Agent Logins


Field

Description

Login

Login time for the agent

Logout

Logout time for the agent

Duration

How long the agent was logged in for

Agent First Name

First name of the agent who was logged in

Agent Last Name

Last name of the agent who was logged in

Queue Name

Name of the queue the agent was logged in

Logout Reason

Why the agent was logged out of the queue


Revision #1
Created 2024-03-25 14:42:09 UTC
Updated 2024-03-25 20:34:49 UTC