Campaign Editor

Campaign Settings 

 

 

 

 

 Field 

 Description 

 

 

 

 

 Campaign 

 Campaign containing numbers that have been uploaded 

 

 

 Start Time 

 Start time campaign was initiated 

 

 

 CallerID 

 Outbound CallerID for campaign 

 

 

 Strategy 

 Strategy the dialer will use when attempting outbound dials. 

 

 

 Campaign Type 

 

 

 

 Controls 

 Functions that control the status of the campaign (explained below) 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Additional Campaign Settings 

 

 

 

 

 Field 

 Description 

 

 

 

 

 Desc 

 Brief description of the campaign 

 

 

 CallerID 

 Outbound CallerID 

 

 

 Wrap Up Time 

 Time between calls 

 

 

 Auto Start 

 

 

 

 Attempts Per Number 

 Amount of times the dialer will attempt a number while the campaign is active 

 

 

 Attempts Interval 

 Amount of time between dialer attempts 

 

 

 Max Simul Dialers 

 Maximum number of the outbound dial attempts 

 

 

 Dial Timeout 

 Time that a dialer will attempt a call before going to wrap up 

 

 

 

 Dialer Agent Ratio 

 

 Number of dialers active per number of agents logged in.