Phonegroup Phonegroups serve as a collection of phones. Phonegroups also serve as a default caller ID when calls are placed outside via a carrier trunk . It will also do this on a per-trunk basis for 911 calls.  Adding a Phonegroup 1) Enter the CLI's configuration mode 2) Enter the name of the Phonegroup you wish to create. You will be prompted with the minimum required settings. servername(config)# phonegroup kitchen_installs !! Notice: Editing new item: kitchen_installs !! Notice: Minimum requirements needed for insert: !! callerid_name !! callerid_number !! desc servername(config-phonegroup kitchen_installs)# 3) Choose settings appropriate to your organization's needs. You can use the "?" key  on your keyboard to get a description of the various settings. servername(config-phonegroup kitchen_installs)# callerid_name "Bob's Carpet Company" servername(config-phonegroup kitchen_installs)# callerid_number 5183207755 servername(config-phonegroup kitchen_installs)# desc "Kitchen installs for Bob's Carpet" servername(config-phonegroup kitchen_installs)# show 4) After configuring everything, use the show command to ensure the settings have been saved. servername(config-phonegroup kitchen_installs)# show ! Generating running-config !!! ! -------------- Phonegroups ---------------- phonegroup kitchen_installs callerid_name "Bob's Carpet Company" callerid_number 5183207755 desc "Kitchen installs for Bob's Carpet" record no tenant_name default exit exit Phonegroup Settings Description You can also use the " ? " key to view the descriptions while in the CLI.  * indicates a required setting.  Setting Comments callerid_name Force this callerid name when receiving calls from this trunk callerid_number Force this callerid number when receiving calls from this trunk capacity (*) Maximum number of concurrent calls to/from this trunk desc (*) Non-functional description device_type (*) Protocol that this device will use do To run exec commands in config mode exit Exit from this level (with notification of incomplete config) iax Change IAX-specific trunk settings incoming_context_label no Clear settings prestart_media record Whether to record all calls to/from this device show Show the running-config for the current item sip Change SIP-specific trunk settings trunk_handler_name Name of the trunkhandler to use for incoming call processing