Overview The CLI is a powerful tool for viewing and editing your current system configuration. To use the CLI, you will need to access your phone system's console via a superuser.  The system console is available either at the local terminal or via SSH. We recommend the following SSH Clients: Windows:  PuTTY Mac:  Terminal , or  iTerm2 , and  ssh Linux:  ssh  or  PuTTY Warning: With great power comes great responsibility. Most changes done via the CLI are applied  Immediately. Please be familiar with all commands prior to using the CLI Test the firezirrah Commands Please note that all CLI commands are case-sensitive. There are two modes available to you when working in the CLI: Command           Used for informational purposes, such as viewing current active call status or current device availability status. Used for controlling real-time aspects of the system, such as rebooting, disconnecting calls, or logging out call center agents This mode is the default mode when entering the CLI Configure Used for changing configurations for any settings, or viewing existing configurations for specific nodes. This mode can be accessed from the root of Command Mode by typing configure Command Mode callqueue agent Agent command description queues Queues command description clear voicemail box greeting configure terminal disable exit mtr ip ipv6 ping ip ipv6 arp reboot services restart stop start Show callqueue agent ogins Show currently logged in agents assignments Show current agent assignments by call queue queues status Show current queue statuses config Show current queue configurations polycom status Show current device status config Show current device configuration calls status List all current active calls cos List only CoS includes List all CoS as well as any includes devices sip status iax status polycom status diag Show diagnostic information? extensions status interfaces Show all interfaces and their current configuration/status ip interface route licenses Display current available and assigned licenses phonegroups Display all current phonegroup information polycoms Show only installed polycoms on the system registrations sip iax all routes Show route information running-config Show full configuration for all configured nodes services Show running services detail Show running services actual process details startup-config Show startup-config (currently failing) system-users Show system users, not sure what they relate to tenants Show all current tenants on the active system trunks Show all available trunks configured on the system traceroute Configure Mode clone daynight_group extension route core_settings beep_on_xfer enable_phone_reprogram_feature enable_steal_holding_call externhost externip externrefresh externtcpport externtlsport hosted_mode localnet pbx2_host pbx2_port pbx2_reg_period pbx2_transport pbx_ip pbx2_reg_period pbx_transport ringseconds_till_voicemail server_name sip_port core_sip_settings dtmfmode qualify qualifyfreq rtpholdtimeout rtptimeout cos Class of Service (CoS) takes a second argument which specifies either: A new CoS name you wish to create and configure, e.g. "cos foo" An existing CoS name you wish to make changes to, e.g. "cos foo" where "foo" is an already existing CoS