# Linphone 4.X



# Linphone - Installation Guide

## Installing the latest version

1\) Go to [http://www.linphone.org](http://www.linphone.org)

2\) Click on '**Download**'

3\) Download the Linphone package for your specific system (Windows / Mac)

<table border="1" class="wrapped confluenceTable" id="bkmrk-linphone-main-page-d" style="border-collapse: collapse; border-color: rgb(255, 255, 255);"><colgroup><col></col><col></col></colgroup><tbody><tr><th class="confluenceTh" style="border-color: rgb(255, 255, 255);">Linphone Main Page</th><th class="confluenceTh" style="border-color: rgb(255, 255, 255);">Download Page</th></tr><tr><td class="confluenceTd" style="border-color: rgb(255, 255, 255);">![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202019-12-04%2013-48-35.png?version=1&modificationDate=1575497126641&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-48-35.png")

</td><td class="confluenceTd" style="border-color: rgb(255, 255, 255);">![](https://doc.intellasoft.net/download/attachments/33357911/11Screenshot%20from%202019-12-04%2017-13-32.png?version=1&modificationDate=1575497631561&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > 11Screenshot from 2019-12-04 17-13-32.png")

</td></tr></tbody></table>

4\) Start the installer, and accept any changes.

![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202019-12-04%2013-49-58.png?version=1&modificationDate=1575497126956&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-49-58.png")

5\) Navigate through the next few screens.

<table border="1" class="wrapped confluenceTable" id="bkmrk-click-%27next%27-click-%27" style="border-collapse: collapse; border-color: rgb(255, 255, 255);"><colgroup><col></col><col></col><col></col><col></col></colgroup><tbody><tr><th class="confluenceTh" style="border-color: rgb(255, 255, 255);">Click 'Next'</th><th class="confluenceTh" style="border-color: rgb(255, 255, 255);">Click 'I Agree'</th><th class="confluenceTh" style="border-color: rgb(255, 255, 255);">Click 'Next'</th><th class="confluenceTh" style="border-color: rgb(255, 255, 255);">Click 'Next'</th></tr><tr><td class="confluenceTd" style="border-color: rgb(255, 255, 255);">![](https://doc.intellasoft.net/download/thumbnails/33357911/Screenshot%20from%202019-12-04%2013-50-18.png?version=1&modificationDate=1575497127123&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-50-18.png")

</td><td class="confluenceTd" style="border-color: rgb(255, 255, 255);">![](https://doc.intellasoft.net/download/thumbnails/33357911/Screenshot%20from%202019-12-04%2013-50-27.png?version=1&modificationDate=1575497127415&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-50-27.png")

</td><td class="confluenceTd" style="border-color: rgb(255, 255, 255);">![](https://doc.intellasoft.net/download/thumbnails/33357911/Screenshot%20from%202019-12-04%2013-50-37.png?version=1&modificationDate=1575497127559&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-50-37.png")

</td><td class="confluenceTd" style="border-color: rgb(255, 255, 255);">![](https://doc.intellasoft.net/download/thumbnails/33357911/Screenshot%20from%202019-12-04%2013-50-47.png?version=1&modificationDate=1575497127692&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-50-47.png")

</td></tr></tbody></table>

6\) Cisco Openh264 is not required and can be left unchecked.

![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202019-12-04%2013-50-58.png?version=1&modificationDate=1575497127843&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-50-58.png")

7\) Click 'Finish'

![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202019-12-04%2013-51-12.png?version=1&modificationDate=1575497127949&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-51-12.png")

## Linphone Icon Setup

1\) If you wish to create a desktop icon, you can search for **Linphone** using the start menu and then right-click to get to the 'Open file location'

2\) Right-click and drag to the desktop to create a shortcut

![](https://doc.intellasoft.net/download/thumbnails/33357911/Screenshot%20from%202019-12-04%2013-51-43.png?version=1&modificationDate=1575497128091&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-51-43.png")

## Linphone Configuration

1\) Navigate to this screen and click on "Use A Sip Account"

![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202019-12-04%2013-52-08.png?version=1&modificationDate=1575497128285&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-52-08.png")

2\) The following screen will appear.

![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202020-03-17%2021-59-48.png?version=1&modificationDate=1584496800955&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2020-03-17 21-59-48.png")

3\) Fill out all the fields

<table border="1" id="bkmrk-username-extension-n" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 12.4075%;"></col><col style="width: 87.7161%;"></col></colgroup><tbody><tr><td>Username  
</td><td>Extension number for this new phone</td></tr><tr><td>SIP Domain</td><td>The server address of the system</td></tr><tr><td>Password</td><td>Secret token for this extension.

<p class="callout info">This is a secure, machine-generated password, it is highly recommended to copy and paste this password, rather than typing it manually to avoid errors.</p>

<p class="callout info">Incorrect passwords will result in the PC being blocked from the voice communications server for up to 15 minutes</p>

</td></tr><tr><td>Transport</td><td>Unless otherwise instructed, set to 'UDP'</td></tr></tbody></table>

<span style="letter-spacing: 0.0px;">4) If you see the following screen, the entered username/extension or password is incorrect.</span>

<span style="letter-spacing: 0.0px;">![](https://doc.intellasoft.net/download/thumbnails/33357911/Screenshot%20from%202019-12-04%2013-53-37.png?version=1&modificationDate=1575497128661&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2019-12-04 13-53-37.png")</span>

<span style="letter-spacing: 0.0px;">5) The following screen will show if the login credentials are correct.</span>

<span style="letter-spacing: 0.0px;">![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202020-03-17%2022-10-19.png?version=1&modificationDate=1584497432538&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2020-03-17 22-10-19.png")</span>

## <span style="letter-spacing: 0.0px;">Switch to the newly activated Soft Phone Account.</span>

<span style="letter-spacing: 0.0px;">1) Click the top left corner red triangle</span>

<span style="letter-spacing: 0.0px;">2) Select the newly configured extension</span>

<span style="letter-spacing: 0.0px;">![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202020-03-17%2022-13-41.png?version=1&modificationDate=1584497630078&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2020-03-17 22-13-41.png")</span>

<span style="letter-spacing: 0.0px;">3) Choose the new Soft Phone Account</span>

<span style="letter-spacing: 0.0px;">4) Set the 'Active Account' to the second item in the list</span>

<span style="letter-spacing: 0.0px;">![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202020-03-17%2022-14-55.png?version=1&modificationDate=1584497701164&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2020-03-17 22-14-55.png")</span>

<span style="letter-spacing: 0.0px;">5) Setup has been completed when the icon in the top left corner turns green</span>

<span style="letter-spacing: 0.0px;">![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202020-03-17%2022-15-24.png?version=2&modificationDate=1584497840644&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2020-03-17 22-15-24.png")</span>

## <span style="letter-spacing: 0.0px;">Final steps. Application Configuration</span>

<span style="letter-spacing: 0.0px;">1) Click the 'Triple Bar' for Preferences at the top-right of the application</span>

<span style="letter-spacing: 0.0px;">![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202020-03-17%2022-16-59.png?version=1&modificationDate=1584497847144&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2020-03-17 22-16-59.png")</span>

<span style="letter-spacing: 0.0px;">![](https://doc.intellasoft.net/download/thumbnails/33357911/Screenshot%20from%202020-03-17%2022-31-49.png?version=1&modificationDate=1584498743527&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2020-03-17 22-31-49.png")</span>

<p class="callout info">**<span style="letter-spacing: 0.0px;">If you don't have an SBC System skip steps 2-3</span>**</p>

<span style="letter-spacing: 0.0px;">2) While in the Preferences/Settings screen, click the "Calls and Chat" screen</span>

<span style="letter-spacing: 0.0px;">3) Under "Encryption", click "SRTP" </span>

<span style="letter-spacing: 0.0px;">![](https://doc.intellasoft.net/download/attachments/33357911/Screenshot%20from%202020-03-17%2022-22-12.png?version=1&modificationDate=1584498140173&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > Screenshot from 2020-03-17 22-22-12.png")</span>

## <span style="letter-spacing: 0.0px;">Lastly...</span>

<span style="letter-spacing: 0.0px;">1) While in the Preferences/Settings Screen, Click the 'Audio' tab to set up the devices for speaking and playback.</span>

<span style="letter-spacing: 0.0px;">Typically, Playback/Capture will be a USB Headset and the ri</span>nger device will be the built-in speakers (To be able to hear the phone ringing without the headset on)

<p class="callout info"><span style="letter-spacing: 0.0px;">If the USB Headset is not showing, close and re-launch Linphone</span></p>

<p class="callout warning"><span style="letter-spacing: 0.0px;">Warning: Do not make any other changes that are not described here. Other changes may cause your software to malfunction.  
</span></p>

<span style="letter-spacing: 0.0px;">2) Click 'OK' when finished with the configuration.</span>

<p class="callout info"><span style="letter-spacing: 0.0px;">Note: When hitting the 'X' (Close) button for Linphone, it may be still running. If you wish to completely stop the Soft Phone Application. Check the system-tray for Linphone, right click and select 'Exit'</span></p>

## Troubleshooting tips

If you are installing Linphone on a Mac, you must give permission to Linphone to use the microphone after installation. Failure to do so will cause the microphone to not work at all in Linphone, but work in all other applications.

To do so, first close Linphone entirely. Click on Settings, then Security. From the list of peripherals on the left side, select the microphone. If the lock icon on the bottom of the window is locked, click it to access the settings that are disabled. Linphone should be checked. Close the windows and retest.

![](https://doc.intellasoft.net/download/thumbnails/33357911/image-2020-11-12-14-04-50-149%20Cropped.png?version=1&modificationDate=1605215161864&api=v2 "3rd Party Hardware/Software > Linphone - Installation Guide > image-2020-11-12-14-04-50-149 Cropped.png")

---

# Linphone - Installation Guide - Secure-SBC

---

## Installing the latest version

http://www.linphone.org

Then to '**Download**'

\- Download the Linphone package for your specific system (Windows / Mac)

<table class="wrapped confluenceTable" id="bkmrk-linphone-main-page-d"><colgroup><col></col><col></col></colgroup><tbody><tr><th class="confluenceTh">Linphone Main Page</th><th class="confluenceTh">Download Page</th></tr><tr><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/Pfyimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/Pfyimage.png)

</td><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/X2Timage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/X2Timage.png)

</td></tr></tbody></table>

<table class="wrapped confluenceTable" id="bkmrk---start-the-installe"><colgroup><col></col></colgroup><tbody><tr><th class="confluenceTh">**- Start the installer, and accept any changes.**</th></tr><tr><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/EgHimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/EgHimage.png)

</td></tr></tbody></table>

<table class="wrapped confluenceTable" id="bkmrk-click-%27next%27-click-%27"><colgroup><col></col><col></col><col></col><col></col></colgroup><tbody><tr><th class="confluenceTh">Click 'Next'</th><th class="confluenceTh">Click 'I Agree'</th><th class="confluenceTh">Click 'Next'</th><th class="confluenceTh">Click 'Next'</th></tr><tr><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/apeimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/apeimage.png)

</td><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/S4Iimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/S4Iimage.png)

</td><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/yHRimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/yHRimage.png)

</td><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/Ps4image.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/Ps4image.png)

</td></tr></tbody></table>

<table class="wrapped confluenceTable" id="bkmrk---cisco-openh264-is-"><colgroup><col></col><col></col></colgroup><tbody><tr><th class="confluenceTh">- Cisco Openh264 is not required and can be left unchecked.</th><th class="confluenceTh">Click 'Finish'</th></tr><tr><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/TjZimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/TjZimage.png)

</td><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/xw0image.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/xw0image.png)

</td></tr></tbody></table>

---

## **Linphone Icon Setup**

You may wish to create a desktop icon. You can search for **Linphone** using the start menu and then right click to get to the 'Open file location'

\- Right-click drag to the desktop to create a shortcut

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/8f8image.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/8f8image.png)

---

## **Linphone Configuration**

<table class="wrapped confluenceTable" id="bkmrk-linphone-is-installe"><colgroup><col></col><col></col></colgroup><tbody><tr><th class="confluenceTh">Linphone is installed \*without\* any configured extension.

</th><th class="confluenceTh">Click on 'Use A Sip Account' on the bottom of the application. The following screen will show.</th></tr><tr><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/iFzimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/iFzimage.png)

</td><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/U9zimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/U9zimage.png)

</td></tr></tbody></table>

<span style="letter-spacing: 0.0px;"> </span>

<table class="wrapped confluenceTable" id="bkmrk-fill-all-form-fields"><colgroup><col></col><col></col><col></col></colgroup><tbody><tr><th class="confluenceTh">Fill all form fields.

Username: Extension number for this new phone

SIP Domain: The server address of the system

Password: Secret token for this extension

\* Note regarding password. This is a secure, machine-generated password, it is highly recommended to copy and paste this password, rather than typing this manually to avoid errors.

\* Note, incorrect passwords will result in the PC being blocked from the voice communications server for up to 15 minutes

Transport: Unless otherwise instructed, set to 'TLS'

When done filling out this form, click 'Use'

</th><th class="confluenceTh">If you see the following screen, the entered username/extension or password is incorrect.

If you have been blocked by the system, this block will automatically expire after 15 minutes, or a systems administrator can remove it.

</th><th class="confluenceTh" colspan="1">The following screen will show if the login credentials are correct.</th></tr><tr><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/1Mqimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/1Mqimage.png)

</td><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/IAWimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/IAWimage.png)

</td><td class="confluenceTd" colspan="1">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/QUfimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/QUfimage.png)

</td></tr></tbody></table>

<span style="font-size: 16.0px; font-weight: bold; letter-spacing: -0.006em;">Switch to the newly activated Soft Phone Account.  
</span>

<table class="wrapped confluenceTable" id="bkmrk---click-the-top-left"><colgroup><col></col><col></col><col></col></colgroup><tbody><tr><th class="confluenceTh">\- Click the top left corner red triangle

\- Select the newly configured extension

</th><th class="confluenceTh" colspan="1">Choose the new Soft Phone Account

\- Set the 'Active Account' to the second item in the list

</th><th class="confluenceTh" colspan="1">Setup has been completed w<span style="letter-spacing: 0.0px;">hen the icon in the top left corner turns green</span>

</th></tr><tr><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/CwWimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/CwWimage.png)

</td><td class="confluenceTd" colspan="1">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/Cu0image.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/Cu0image.png)

</td><td class="confluenceTd" colspan="1">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/t1Vimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/t1Vimage.png)

</td></tr></tbody></table>

```
<br></br> 
```

---

```
 
```

<span style="font-size: 16.0px; font-weight: bold; letter-spacing: -0.006em;">Final steps. Application Configuration  
</span>

<table class="wrapped confluenceTable" id="bkmrk---click-the-%27triple-"><colgroup><col></col><col></col></colgroup><tbody><tr><th class="confluenceTh">- Click the 'Triple Bar' for Preferences at the top-right of the application</th><th class="confluenceTh">**\* Step required for SBC Systems**

  
While in the Preferences/Settings Screen

\- Click the 'Calls and Chat' screen

\- Under 'Encryption', Click 'SRTP'

</th></tr><tr><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/YjXimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/YjXimage.png)

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/8Z0image.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/8Z0image.png)

</td><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/8KMimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/8KMimage.png)

</td></tr></tbody></table>

<span style="font-size: 16.0px; font-weight: bold; letter-spacing: -0.006em;">Lastly...</span>

<table class="wrapped confluenceTable" id="bkmrk-while-in-the-prefere"><colgroup><col style="width: 467.0px;"></col><col style="width: 460.0px;"></col></colgroup><tbody><tr><th class="confluenceTh">While in the Preferences/Settings Screen

\- Click the 'Audio' tab to set up the devices for speaking and playback.

\- Typically, Playback/Capture will be a USB Headset

\- Typically, Ringer device will be the built-in speakers

 (To be able to hear the phone ringing without the headset on)

<span style="letter-spacing: 0.0px;">Note: If the USB Headset is not showing, close and re-launch Linphone</span>

Warning: Do not make any other changes that are not described here.

Other changes may cause your software to malfunction.

Click 'OK' when finished with the configuration.

</th><th class="confluenceTh">Note:

If you wish to completely stop the Soft Phone Application, Note:

\- When hitting the 'X' (Close) button for Linphone, it may be still running

\- Check the system-tray for Linphone, right click and select 'Exit'

</th></tr><tr><td class="confluenceTd">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/9aEimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/9aEimage.png)

</td><td class="confluenceTd">  
</td></tr></tbody></table>

---

# Linphone Mobile - Installation Guide

1\) Navigate to the App Store / Play Store

2\) Locate and install the application: Linphone - By Belledonne communications

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/M6ximage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/M6ximage.png)

3\) From the Linphone main screen, click "Use a SIP ACCOUNT"

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/s99image.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/s99image.png)

4\) Fill out all the fields

<table border="1" id="bkmrk-username-extension-n" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 12.4075%;"></col><col style="width: 87.7161%;"></col></colgroup><tbody><tr><td>Username  
</td><td>This is the extension of the phone</td></tr><tr><td>Password</td><td>Secret token for this extension.

<p class="callout info">This is a secure, machine-generated password, it is highly recommended to copy and paste this password, rather than typing it manually to avoid errors.</p>

<p class="callout info">Incorrect passwords will result in the Phone being blocked from the voice communications server for up to 15 minutes</p>

</td></tr><tr><td>Domain  
</td><td>This is the Server Hostname or IP Address of the Communications Platform</td></tr><tr><td>Transport</td><td>Unless otherwise instructed, set to 'UDP'</td></tr></tbody></table>

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/xnOimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/xnOimage.png)

5\) If the Domain, Username and Password combination are correct, you will next see a dialpad with a green circle at the top left. This indicates the application is connected.

[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/yVdimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/yVdimage.png)

## Setting up an SBC

<p class="callout info">If you are not using an SBC, skip steps 6-8</p>

<table border="1" class="wrapped confluenceTable" id="bkmrk-if-the-system-is-usi" style="width: 100%; height: 650.333px; border-collapse: collapse; border-color: rgb(236, 240, 241); border-width: 0px;"><colgroup><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col></colgroup><tbody><tr style="height: 61.8px;"><th class="confluenceTh" colspan="1" style="height: 61.8px; border-color: rgb(236, 240, 241); border-width: 0px;">6\) Click the top left corner 'Triple Bar' icon to open up the settings. Select 'Call'

</th><th class="confluenceTh" style="height: 61.8px; border-color: rgb(236, 240, 241); border-width: 0px;">7\) Select 'Media encryption'. Select 'SRTP'

</th><th class="confluenceTh" style="height: 61.8px; border-color: rgb(236, 240, 241); border-width: 0px;">8\) Enable 'Media encryption mandatory'

</th></tr><tr style="height: 588.533px;"><td class="confluenceTd" colspan="1" style="height: 588.533px; border-color: rgb(236, 240, 241); border-width: 0px;">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/N08image.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/N08image.png)

</td><td class="confluenceTd" style="height: 588.533px; border-color: rgb(236, 240, 241); border-width: 0px;">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/CWBimage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/CWBimage.png)

</td><td class="confluenceTd" style="height: 588.533px; border-color: rgb(236, 240, 241); border-width: 0px;">[![image.png](https://public.intellasoft.net/uploads/images/gallery/2024-08/scaled-1680-/V9simage.png)](https://public.intellasoft.net/uploads/images/gallery/2024-08/V9simage.png)

</td></tr></tbody></table>